Sep 26 2019
Paul Randall Thompson
I was charged $341.00 condensation pump plus $85.00 for service fee. This very same pump can be purchased for $50.00. I believe $426.00 dollars for service fee and condensation pump is not a competitive or reasonable price
Mar 23 2016
Just when you think someone is your friend, they try and rip you off by charging you for a new unit, you didn't need to begin with. There are several other options for heating and air, I would choose another agency before this one.
Jun 15 2015
Bryant the technician from Phelps Heating and cooling came to repair my unit and once he open the unit he had no clue to what he was doing. He kept trying reach tech support but he said he could not reach anyone. He never repaired or restored my Air Conditioning service but still charged me $125.00 service fee but he promised to return the following morning to repair my service between 8am and 8:30am. Once I had not received a response by 10am I called Phelps Heating and cooling and was told they was too busy and they will call back later which never happen.
May 13 2015
Please have company owner call me about technicians that did not show up and arrogant office manager. Also please refund unused part of service agreement. (270) 7689-9302